Information Provided Under Japan's Act on Specified Commercial Transactions



Domestic shipping only. Please contact us if you are interested in purchasing our products.


Sales Price

The selling price is the price shown on each product’s page.
In addition to the selling price, you may need to pay transaction fees or any other costs that may occur when you purchase our products.



Timing and Method of Payment of Price

Credit Card / PayPal are available.
The payment will be settled when you complete your order. 


Returns Policy

*Returns or Exchanges due to defects
We pay close attention to our packing.
However, if the product is damaged when you receive it, we will accept returns or exchange items. So, please send us the product within 7 days of its delivery to you by the shipping company we appoint. If you have opened it, used it, or have any other reason other than those mentioned above, we can NOT accept any returns.
If you wish to exchange, we will bear the shipping costs and send you a new item.
If you wish to return, we will refund the payment to your credit card or PayPal account within 10 days after we receive the product back from you.
 
*We can NOT accept any returns or exchanges due to customers’ personal preferences.
For example: the color was different to what you imagined
(The color may look slightly different depending on the screen you used to view it online)


Delivery Period for Services or Goods

Domestic shipping only. Please contact us if you are interested in purchasing our products.
(contact@iwata.fun)

We ship the products within 7 days after we receive your order, so that you should receive the product within around 10 days after you order it.

* If the item does not arrive even after exceeding the number of days stated above, please contact us.
* Some products may take time for shipping due to stock availability. If that is the case, we will inform you by email in advance.  
* It may take a longer delivery time due to climate conditions, conditions at the shipping company, traffic issues, and so on.
 
Others

Company:  IWATA Co.,Ltd.

Representative: Kazuma Iwata

Address: 245-85 Touge, Hatsukaichi City, Hiroshima, 738-0202, JAPAN

Opening hours: Mon-Fri 9:00 – 17:00 (JST)

Email: contact@iwata.fun

TEL: +81-829-74-1558
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